real rummy

real rummy App support

Contact
+91 9178918647

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The real rummy:

Q1: How to log in after installing the real rummy?

To log in, open the app and enter your registered mobile number to receive a verification code. Enter the received OTP to complete the login process. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

First, check your internet connection for a strong signal. If you still don't receive the OTP, try clicking "send OTP" again. If that doesn't work, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to switch your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app with ease.

Most Asked Questions Related To Withdraw In The real rummy:

Q1: What is the minimum withdrawal amount in the real rummy?

The app allows a minimum withdrawal of Rs. 100, which is higher than other similar apps. Users can only withdraw earnings from gaming activities, not bonus money. Any withdrawal will be from the amount earned through gaming, not from bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app, including saving your Aadhaar card, UPI, and bank details. This is a mandatory step to move forward with the process. Completing these details will help verify your identity and ensure a smooth experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can be an exception to the usual efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus funds themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is delayed, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.

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